Customer Business Manager

Company Name:
Salary period: Annual
Unilever Overview:
Unilever is one of the world's leading suppliers of Food, Home and Personal Care products with sales in over 190 countries. Our products are present in 7 out of 10 homes globally and are used by over 2 billion people on a daily basis. In the United States the portfolio includes brand icons such as: Axe, Ben Jerry's, Bertolli, Breyers, Caress, Clear Scalp Hair Therapy, Consort For Men, Country Crock, Degree, Dove personal care products, Good Humor, Hellmann's, I Can't Believe It's Not Butter!, Just for Me!, Klondike, Knorr, Lever 2000, Lipton, Magnum, Motions, Nexxus, Noxzema, Pond's, Popsicle, Promise, Q-tips, Ragà, Simple, Slim-Fast, Soft Beautiful, St. Ives, Suave, tcb, TIGI, TRESemmà, Vaseline, and Wish-Bone. All of the preceding brand names are trademarks or registered trademarks of the Unilever Group of Companies.
Our ambition is to double the size of our business, whilst reducing our overall environmental footprint (including sourcing, consumer use and disposal) and increasing our positive social impact. We are committed to helping more than a billion people take action to improve their health and well-being, sourcing all our agricultural raw materials sustainably by 2020, and decoupling our growth from our environmental impact. Supporting our three big goals are more than 50 time-based targets. See more on the Unilever Sustainable Living Plan at ,000 people in the United States - generating over $9 billion in sales in 2012. For more information, visit
Drive profitable sales volume and establish strong business relationships with CVS through the execution of a Joint Business Plan (JBP). In addition to developing Unilever's business at CVS, this role is responsible for managing and developing a Sales Analyst.
-Develop joint business plans for the Hair Care category focusing on profitable growth;
- Manage and develop a Sales Analyst;
- Accountable for business delivery of 8 star metrics which include: Market Share growth ;NIP growth ; NSV growth ;forecast accuracy; deduction management ; Leap compliance; Deliver assigned SC Margin; stay within Working Trade budgets.
- Champion and drive Unilever category strategic initiatives in the Hair Care category.
- Coordinate and manage CVS Hair Care annual planning efforts.
- Coordinate with the CMM for Category Management and retail initiatives.
- Drive trade investment effectiveness and efficiency.
- Work closely with the Trade Marketing/Customer Marketing Depts. to utilize Consumer Insights derived from the Extra Care data to develop Consumer programs and
Merchandising/Marketing programs
The need to balance individual customer needs, while ensuring total Market integrity.
The need to drive a Strategic Relationship and accelerated growth, while operating within approved Trade Marketing parameters, and driving trade investment effectively and efficiently.
Volume responsibility for this CBM position is projected to be +$65MM in 2014, with a trade and co-marketing budgets of approximately $20MM. Position has one direct report (Sales Analyst).
College degree.
5-7+ years FMCG experience.
Marketing background experience a plus; familiarity with Trade Marketing and Category Management Principles a must;
prior Customer experience required.
Unilever offers a competitive compensation package which includes: Medical Dental Plans, Life Insurance, including eligible spouses, domestic partners children; Health Care Flexible Spending, Dependent Care, Retirement Savings Plans, Tuition Reimbursement, Paid Vacation and Holidays. Employment is subject to verifications of pre-employment drug screening results, motor vehicles record check (where applicable) and background investigation.

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